I’m a thoughtful technical writer who makes complex information more human. 👋 I care about advocating for the everyday reader and helping experts express their thoughts. All information has something to say, so I can’t wait to stick my hands in the mud to give it shape. During my time at JUNO, I wrote a new customer documentation site from the ground up. JUNO (now GrowthZone) is an enterprise software platform for virtual events, communities, and learning management. Documents range from administration guides to user help. See my favorite writing samples below! 📩 alexsepela@gmail.com 📄 Resume Writing samples Pull content into a module An explanation and reference document for JUNO platform admins. It defines their configuration options for displaying content, all in plain language for readers who might not be comfortable with technology. In contrast, the internal configuration documentation (not shown here) includes many more technical details. Plan a multi-site platform An explanation document for JUNO platform admins. It connects key concepts that organizers should understand if they plan to create multiple websites within one platform. Enroll, unenroll, and waitlist learners A how-to document for JUNO course managers. It describes how to do enrollment tasks and explains the prerequisites that affect how enrollment works. Video privacy settings A reference document for JUNO platform admins. It lists the privacy settings required for videos hosted on external platforms. Getting these settings wrong can interrupt a live event, so what not to do is emphasized just as much as what to do. Take a course A tutorial for JUNO’s online learners. It walks them through the process of taking and submitting a course. Understanding this process ahead of time is important to learners who are nervous about making mistakes during a graded course that impacts their degree or certification.